This Refund Policy governs the manner in which SHIZI SOFTWARES collects, uses, maintains, and discloses information regarding refunds for products and services offered on our website (www.shizisoftwares.com). This policy applies to all products and services provided by SHIZI SOFTWARES.

Design & Development, Digital Marketing, Domain & Hosting, and Other IT Services

• Service Cancellation: Clients may request the cancellation of services at any time. Eligibility for refunds depends on the nature and progress of the service provided.
• Refund Eligibility:
  • Before Commencement: Full refunds available if service has not started
  • After Commencement: Prorated refunds based on work completed
  • After Completion: Generally no refunds available
• Non-Refundable Services:
  • Domain Registration
  • Hosting Services
  • Third-party Software Licenses

ShiziPay, ShiziEduAi, ShiziMice,ScholarIQ.in, and Other Software Products

• Digital Products:
  • Refunds for unresolved technical issues within 15 days
  • Refunds if product doesn't match description
• Refund Request Period: 10 days from purchase
• Non-Refundable Products: Customized software solutions Non-Refundable Products: Paid Ads (Social media + Google)

• Initiating a Refund: Contact [email protected] with order details
• Refund Approval: Decision within 7 business days
• Refund Method: Processed to original payment within 14 business days

SHIZI SOFTWARES reserves the right to modify this refund policy at any time. Changes will be updated on our website, and it is the client's responsibility to review the policy periodically.

For refund requests or questions:
Email: [email protected]
Visit: https://shizisoftwares.com/contact-us

This document was last updated on March 23, 2025.